Terms & Conditions

All sales are final. No refunds or exchanges. Every guest entering the theater requires a ticket. Please check the date and curtain time. Children under the age of two are not permitted in the theaters unless otherwise noted as a child-friendly show. Latecomers and those who exit during a performance will not be admitted until an appropriate interval. This ticket is a revocable license, subject to all terms, conditions and policies established by the Dr. Phillips Center for the Performing Arts (“Dr. Phillips Center”). Such license may be revoked without refund for noncompliance with terms. Any conduct deemed by Dr. Phillips Center in its sole and absolute discretion to be disorderly or disruptive shall automatically terminate Holder’s license hereunder. Pursuant to s.817.36, Florida Statutes, this ticket may not be offered or resold for more than $1.00 over the original admission price of the ticket and does not authorize any individual or entity to sell or purchase tickets at any price on property where an event is being held without Dr. Phillips Center’s prior express written consent. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so, are void. Holders are not permitted to take photographs or use recording devices, cell phones, iPads or other electronic equipment (each, a “Device”) during the event or performance. Any unpermitted use of a Device by Holder may result in the Device being confiscated for the duration of the event or performance. Holder grants permission to Dr. Phillips Center to use the Holder’s image or likeness in connection with any recording via a Device or other transmission or reproduction of the event for which this ticket relates. Holder assumes any and all risks occurring before, during or after the event, including but not limited to injury by any cause and releases management, facility, participants, artists, and their respective affiliates and representatives from any related claims. Holder consents to a reasonable search at the discretion of Dr. Phillips Center. All applicable taxes are included. Service charges are not refundable. Prices, shows, artists, dates and times are subject to change at any time without notice.

COVID-19 Warning
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a highly contagious disease that may result in personal injury, severe illness, and death. By visiting the Dr. Phillips Center for the Performing Arts and/or attending the Dr. Phillips Center Shows, Events, Education Programs/Classes or other activities, you voluntarily assume all risks related to exposure to COVID-19. All visitors must follow the Center’s health and safety protocols. Please help keep each other safe

Health & Safety Protocols
Dr. Phillips Center or specific shows & events may unilaterally implement health and safety protocols according to updated public health guidance and applicable law. Such health protocols may include, without limitation: required masks, proof of vaccination, testing, and temperature checks. Updates will be provided to ticket holders prior to the performance and at https://www.drphillipscenter.org/explore/health-safety-updates. Any guest who does not comply may be required to leave the theater, without a refund. Guests with accessibility questions or who require additional assistance may email guestservices@drphillipscenter.org or call 407.992.1754. Events are planned at full capacity.