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Health & Safety Updates


Starting March 7, 2022:

Mask requirements have been lifted for all* indoor shows and events—public and private.

Select indoor shows and events may require all guests to wear masks as requested by artists or the event organizers. Shows that require masking will have further information on their respective webpage, and this information will also be communicated to all ticket holders.

* AdventHealth Broadway in Orlando welcomes and recommends masks for all guests.

Guests who have accessibility questions or need assistance with these protocols can call our guest services team at 407.992.1754 or email guestservices@drphillipscenter.org.

If you have any symptoms of COVID-19, or simply don't feel well, please stay home.

Sanitization & Cleaning

  • We thoroughly clean and sanitize the building—including using industry-standard electrostatic sprayers to sanitize theater spaces.
  • We frequently clean and sanitize high-touch surfaces.
  • We invested in a specialized air handling unit upgrade that uses UV-sanitized filters to provide greater fresh air exchange.
  • Touchless hand sanitizer stations will be available throughout the building.

Security & Prohibited Items

  • If you have symptoms of COVID-19, or simply don’t feel well, please stay home.
  • With our new, contactless Evolv security system, you can leave everything in your purse and/or pockets—except these prohibited items.

Minimizing Contact

  • We encourage cashless transactions using a credit card (MasterCard, Visa, American Express or Discover) or Apple, Google or Samsung Pay.
  • When scanning tickets on your phone, please scroll if you have multiple tickets so our guest service team can avoid touching your phone.
  • Touchless hand sanitizer stations will be available throughout the building.


COVID-19 Warning:
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a highly contagious disease that may result in personal injury, severe illness and death. By visiting Dr. Phillips Center, and/or attending Dr. Phillips Center shows, events, education programs/classes or other activities, you voluntarily assume all risks related to exposure to COVID-19. All visitors must follow the Dr. Phillips Center’s health and safety protocols. Please help keep each other safe.